Client Onboarding Manager

The role

This is an excellent opportunity for an experienced Client Onboarding Manager to join a well-respected and high performing team. You will lead the client onboarding team, overseeing the client onboarding process from start to finish, ensuring compliance with Anti-Money Laundering (AML)  and conflict resolution. Ideally you will have a strong background in Anti-Money Laundering (AML) and conflict checking within a legal environment.

Role responsibility

• Oversee the client onboarding process from start to finish, ensuring compliance with AML regulations and internal policies.
• Manage a team of officers/analysts ensuring matters are allocated and dealt with accurately and efficiently
• Ensure compliance with relevant AML regulations by conducting Client Due Diligence, ongoing monitoring and reporting.
• Approve or reject CDD provided by lawyers in accordance with legislation, guidance and firm policy.
• Oversee and assist with the identification of potential conflicts of interest and potential ways in which they may be resolved.
• Assist with the development and implementation of effective onboarding procedures and policies in line with regulatory requirements.
• Collaborate with internal stakeholders including legal teams, and partners to gather necessary information to resolve any conflicts that may arise during the onboarding process.
• Stay up-to-date with changes in AML regulations and industry best practices to ensure the firm's compliance standards remain current and effective.
• Monitor clients and update checks for PEPs/Sanctions.
• Maintain and monitor the firm's high-risk register.
• Analyse trends and report on them as appropriate.
• Provide training and guidance to staff members on AML compliance and conflict resolution processes.
• Act as a point of contact for any AML-related queries or concerns raised by clients or internal teams.
• Continuously review and improve the client onboarding process to enhance efficiency and accuracy.
• Assist with maintaining the firm's various accreditations and panel appointments

About you

Ideally you will be able to demonstrate;

• Proven experience working in client onboarding roles within a legal environment, with a focus on AML compliance and conflict checking
• Experience of supervising and managing a team.
• Strong Knowledge of the SRA Standards and Regulations, particularly in relation to conflicts, confidentiality, and AML Compliance.
• A thorough understanding of CDD requirements for various client types,  a proficient knowledge of the Money Laundering Regulations and sanctions regime with an ability to interpret adverse media results
• Excellent analytical skills and attention to detail.
• The ability to communicate effectively with internal and external stakeholders at all levels.
• The ability to influence and persuade at all levels in order to ensure colleagues understand and follow correct procedures.
• Strong organisational and time-management skills
• Excellent people management skills with the ability to coach and develop members of your team.
• Experience of the use of matter opening softwares such as Intapp Open desirable.

Benefits

• Competitive salary
• 25 days annual holiday
• Permanent Health Insurance
• Life Assurance
• Interest free Season Ticket Loan
• Private Healthcare
• Pension Scheme
• Staff Introductory Scheme
• Employee Assistance Programme

About us

With almost 200 lawyers in one location, we ensure our clients have the right team to help them get from where they are to where they want to be. We advise major corporates and institutions as well as entrepreneurial, ambitious enterprises which are often privately or family owned, or private equity backed. As well as our significant business law capability, we are one of only a few London-based law firms with a large private wealth offering. Our clients find our straightforward approach a compelling alternative to larger, less personal firms.

Whether you are an ambitious and talented individual wanting to hit the ground running from day one, or an established professional looking for a new opportunity, Howard Kennedy is the firm where you can really make it happen.

We have earned a strong reputation for our exceptional and uniquely talented people who between them deliver outstanding results for clients. In a firm of our size, our strong team dynamic creates a thriving culture of creativity and entrepreneurialism. Howard Kennedy is a pragmatic and non-hierarchical environment where success is shared, and you are proactively encouraged to thrive at your own pace.

Our distinctive culture is built on fairness and respect. Guided by the firm’s values of talk straight, think smart and be yourself, everyone in the firm holds equal value, and everyone plays their role in supporting, encouraging and inspiring colleagues to do their best work.

At the same time, we recognise and reward individualism, celebrating the diversity of our people and supporting them to grow their practice and drive their own career advancement.

As well as client work, there is opportunity to broaden your horizons at the firm with fulfilling pro bono and charity projects. We have a regular social calendar full of wellbeing activities, charitable and social events too.