Knowledge Systems and Information Manager

The role

We are seeking a Knowledge Systems and Information Manager to manage the firm's knowledge management systems and information resources. Reporting into the Director of Knowledge, you will ensure that critical information resources are easily accessible, well-organised, and aligned with the firm's business objectives. This role also involves closely supporting various projects being undertaken as part of the Interconnected Firm strategy being promoted within Howard Kennedy.

This is an exciting opportunity to be part of the delivery of a forward looking programme, supporting  the delivery of exceptional client service.

Role responsibility

• Management of online research databases and tools and vendor relationships as well as contract management
• Maintenance , promotion and training of online knowledge systems, including providing new joiner inductions as well as involvement in firm wide campaigns
• Management of the provision of our aggregated news tool for providing current awareness via an automated system and curated alerts
• Management of business intelligence and business research products
• Undertaking research for fee-earners (including involving legal resources as well as company information and  current awareness)
• Invoice management for projects and online services budget
• Analytics on database and tools usage to maximise product return on investment and to support renewal decisions
• Act as a subject matter facilitator for projects both within the knowledge management sphere (such as document automation ) as well as more widely in the business ( through the Interconnected Firm projects)

About you

Ideally, you will be able to demonstrate

• Experience in a knowledge management role, ideally within a law firm
• Ability to build relationships across all levels of the firm and with internal and external stakeholders
• Strong communication skills and the ability to explain technical information and business requirements in plain language
• An appreciation  of change management requirements and experience  in driving engagement
• An appreciation of  the significance of data and information governance as well as system architecture and  processes
• An interest or experience in applying AI assisted tools in the knowledge sphere
• Wish to be part of an ambitious  forward looking programme that will support the delivery of excellent client service

Benefits

• Competitive salary
• 25 days annual holiday
• Permanent Health Insurance
• Life Assurance
• Interest free Season Ticket Loan
• Private Healthcare
• Pension Scheme
• Staff Introductory Scheme
• Employee Assistance Programme

About us

With almost 200 lawyers in one location, we ensure our clients have the right team to help them get from where they are to where they want to be. We advise major corporates and institutions as well as entrepreneurial, ambitious enterprises which are often privately or family owned, or private equity backed. As well as our significant business law capability, we are one of only a few London-based law firms with a large private wealth offering. Our clients find our straightforward approach a compelling alternative to larger, less personal firms.

Whether you are an ambitious and talented individual wanting to hit the ground running from day one, or an established professional looking for a new opportunity, Howard Kennedy is the firm where you can really make it happen.

We have earned a strong reputation for our exceptional and uniquely talented people who between them deliver outstanding results for clients. In a firm of our size, our strong team dynamic creates a thriving culture of creativity and entrepreneurialism. Howard Kennedy is a pragmatic and non-hierarchical environment where success is shared, and you are proactively encouraged to thrive at your own pace.

Our distinctive culture is built on fairness and respect. Guided by the firm’s values of talk straight, think smart and be yourself, everyone in the firm holds equal value, and everyone plays their role in supporting, encouraging and inspiring colleagues to do their best work.

At the same time, we recognise and reward individualism, celebrating the diversity of our people and supporting them to grow their practice and drive their own career advancement.

As well as client work, there is opportunity to broaden your horizons at the firm with fulfilling pro bono and charity projects. We have a regular social calendar full of wellbeing activities, charitable and social events too.